# Refunds

This refunds page helps you to check for all the refund details. You will be able to see details on the main headers, which are:

* Refund ID
* Shop - Store name
* Shopper
* Status - Status of the refund
  * Refund Requested - When the refund has been requested by the shopper
  * Refund in Progress – When you have approved the refund (An action pending icon will appear if you act on only a few items out of n items in the refund request, or refund has failed for any item)
  * Refund Declined – When you have declined the refund
  * Refund Completed – When refund for all the items have been completed
  * Refund Completed Partially – When a refund is completed for a few items and declined for a few
* Date/Time - The date and time when the refund request was raised
* Amount - Amount of the refund request

At a time, max. ten rows are presented to a user with pagination at the list's bottom.

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Expanding the row will help you see details such as:

* Purchase date/time
* Item details
* Reason for Refund
* Initiated by - Merchant or shopper