Change Log
Last updated
Last updated
Merchant - KYB Enhancements: Merchants will now receive an email notification if additional information or documents are required for their KYB process. They will be able to resubmit any required information or documents for the KYB process directly through the merchant portal. Also, an email update will be sent to them once their KYB is approved.
API Updates:
Cart API: We have updated the cart parameter, including a new 'refundable' key (default: true) in the Generate Invoice Link API, allowing refunds based on this parameter. A 'feeConfiguration' key has also been added to handle variable and fiat fees.
Order ID Lookup API for Transactions: A transaction lookup API has been created to check transaction status based on the order ID.
API for Partners to Add Merchants: A new API allows partners to add one or multiple merchants and send email invites. Merchants who sign up via the invite link will be correctly associated with the inviting partner in the RocketFuel system.
API for Partners to Query Merchant Profile: Partners can now query an API to check if a merchant under them has split payment/variable fee functionality enabled. An error is thrown if the merchant is not under the partner.
Merchant - Payout User Roles: Now Merchants can add a view-only user role in the payout portal with restricted permissions, allowing access to view data and reports but not to perform actions such as creating payouts or adding payees.
Merchant - Transaction Search by Hash: Merchants can now search for transactions in the Transaction menu using the transaction hash.
Merchant - Payout User Roles: Now Merchants can add a view-only user role in the payout portal with restricted permissions, allowing access to view data and reports but not to perform actions such as creating payouts or adding payees.
Merchant - Email Delivery of Transaction Reports: To facilitate easier access to transaction reports for long periods, we have now added an option to receive reports via email. Merchants will receive transaction reports through email and can update the email address for report delivery as needed.
Display WalletConnect Payments in eCommerce Portals: Payment information made via WalletConnect, previously only visible on the admin portal, will now be accessible to merchants and partners.
Notify Merchants of Timed-Out Transactions: Merchants will now be notified via a webhook when a transaction times out, allowing them to update their records accordingly.
Improved Shopper Sign-Up & Login Experience: Shoppers can now sign up and login using only the email address. Just click the "Continue with email" option on the iFrame to try it out. This ensures a seamless and secure payment experience without adding friction for new or existing shoppers.
Bank Payment Method Management: We've made it easier to manage the bank payment method. If turned off in the partner or merchant portal, the bank payment option will be removed from the merchant portal or shopper iFrame automatically.
White Label Customization: Partners can now configure the text on the landing page of the iFrame and update the "Powered by" text at the bottom of the iFrame when the white label feature is enabled.
Faster Confirmation for All Merchants: Faster confirmation for most popular coins is now enabled for all merchants, speeding up the transaction process.
Bug Fixes and Known Issues: We've addressed several bugs and are actively working on resolving known issues to further enhance your experience on our platform.
👥 Users Menu in Merchant Portal: Collaborate effectively with your team! Merchants can now invite users to manage their business on the platform, assigning predefined roles and controlling access to the portal.
🔐 Refund Option Limitations: We've updated our refund policy to better serve your needs. Shoppers can now request refunds only if the merchant permits it. However, the refund option will still be available for partial payments.
📈 Comprehensive Transactions Report: Stay informed with our new Transactions report! We've compiled all the essential details about your purchases and refunds in one convenient location, making it easier than ever to track your financial activity.
📧 Coinbase Block Email Notifications: Keep your shoppers in the loop with email alerts! If a transaction is blocked by Coinbase, we'll send them a notification to keep them informed.
🔎 iFrame Blockchain Steps: Empower your shoppers with real-time payment progress updates! Our iFrame now displays 3 simple steps, allowing shoppers to easily follow their payment's progress on the blockchain.
⚡ Solana (SOL) Support for Fast Confirmation: Speed up transactions with Solana (SOL)! We're excited to announce support for fast confirmations when using SOL, making payments even quicker and more efficient.
🔒 Partial (Closed) Transactions Simplified: Say goodbye to confusion with partial transactions! Merchants can now mark them as closed and release goods or services equivalent to the amount paid by the shopper. We'll also include the value of these transactions in your dashboard data for easy tracking. Please refer the API documentation for details.
🌟 Merchant Portal Enhancements
Improved Funds Menu Items: Gain deeper insights into your funds, now updated with the value of faster-confirmed transactions for better financial management.
Clearer Transactions Listing: Enjoy greater transparency with transaction tracking on the Blockchain. Merchants can now see the transaction hash in the transaction listing as soon as it's sent, even if it's not yet successful.
💰Crypto Settlement Option: Great news for merchants interested in receiving settlements in Crypto (USDC)! You can now enable crypto settlement and add a wallet address to receive your funds. (Available in limited beta. Please contact your rep for details)
🚀 Fast Confirmation for Seamless Transactions: Experience lightning-fast transaction confirmations with our latest update. Our Ai based risk engine confirms the transaction before the transaction is confirmed on the blockchain. In most cases, shoppers don't have to wait for the transaction to post on the blockchain. Merchants receive payment updates and webhooks simultaneously as customers see the transaction completed within the iFrame. This ensures a smooth and efficient payment experience for everyone involved. We will be rolling it out to all merchants in the coming weeks.
📧 Partial Payment Email Alerts: To help shoppers and reduce dropped orders, we've revamped email alerts for partial payments. If a shopper makes a partial payment, we'll send them a friendly reminder to complete the transaction within 24 hours.
📊 Enhanced Merchant Portal Dashboard: Gain better insights with our updated Merchant Portal dashboard. We've refined the data tables and graphs, ensuring all filters work correctly and provide accurate information for your convenience.
Provision for merchants for re-verification for bank payments: Don't let a failed bank verification stop your sales! In some cases where your bank verification has failed, the new re-verification feature will let merchants quickly fill out the bank payments verification form again to complete the process.
Support for mobile numbers of 8/9/10 digits: You can now use mobile numbers that have 8, 9 or 10 digits to verify your account.
Subscription payment enhancement: Shoppers can now subscribe using wallets in addition to exchange
Release Notes available on Portal: Learn about new features and functionalities under the Release Notes Menu.
KYB Verification Process: The verification process has been streamlined. Expect a simpler process and faster turnaround times.
Renamed “Accounts” Menu to “Bank/ACH Payments” and added new functionality: Use the “Bank/ACH Payments” menu to add a bank account if you want to accept ACH payments from shoppers. Note: ACH payments are only available to US merchants.
White-Labelling enhancements: New functionalities have been added under white-label settings. Note: White-label is only available to partners. Please contact your sales representative if you want to enable white labelling.
Fixed issues related to OkCoin and Kraken exchanges.
White-Labelling enhancements: Partners can configure a portal link for their merchants, which will have the partner domain name, branding, and logo, Partners can configure their email address, which will be used for all outgoing communication to the merchants,Partners can provide invoice link which will be used in invoices created by merchants, Partners can add their Terms and Conditions and Privacy Policy links
Refund Enhancements: Merchants can issue partial or full refunds for partial payments.
Bug Fixes
Partner representative fields have been added under the Merchants menu in the Partner portal.
Merchants can now delete their bank account used for ACH payments. Note: You need an active bank account to accept ACH as a payment method.
Bug Fixes
Merchant - Fast-Confirmation Functionality into the In-Store Page: The fast-confirmation payment functionality has been integrated into the In-Store page. The same coins confirmed quickly in our payment widget will also be confirmed faster when making payments on the In-Store page.
Merchant - Transaction Confirmation Dates: The "Confirmed at" data, showing the date and time of payment confirmation, has been added for all successful or equivalent transactions (Success, Partial Success, Underpaid, Overpaid, Partial Closed). This allows merchants to easily see when transactions were initiated and completed.
2FA Login - Enter Button Should Submit 2FA Code: On the login page of merchant and partner portals, clicking the enter button after entering the 2FA code will not submit the code instead of resetting it.
Merchant – Settlement Details for Additional Currencies: Merchants can now add additional currencies in the newly built settlement menu. The banking details section will include an "others" option in the currency dropdown, allowing merchants to enter any currency (character limit 20). Note: Bank payments from shoppers have been disabled on a global level.
Merchant - Resend Invite Option for Users: A Resend Invite action button has been added to the Users menu in the merchant portal. This allows merchants to resend invites to users who have not yet responded.
Partner - Display Store Name Instead of Merchant Name: In the partner portal, within the Merchants menu, the business name will now be displayed instead of the merchant name.
Configurable Email Notifications: Merchants now can configure email notifications through the Settings menu. This feature allows for personalized notification settings to suit their needs.
Merchant Settlement Dashboard and Emails: We have introduced comprehensive settlement dashboards for merchants. These dashboards facilitate merchants in monitoring their settlements, updating banking details, and requesting changes.
Expanded Banking Details for Multiple Currencies: In the newly developed Settlement menu, merchants are provided with an option to add banking details for multiple currencies. A currency dropdown now includes an "others" option, allowing merchants to specify alternative currencies (with a 20-character limit) as per their requirements.
Resend Option for User Invitations: The merchant portal's Users menu now includes an option to resend invitations. This enhancement ensures that merchants can re-invite users efficiently, enhancing the user onboarding process.
Unified User Role: We are introducing a new "Admin" role that grants access to both eCommerce and payout portals. The existing "Admin" role is renamed to "eCommerce Admin." This streamlined approach offers simplified user management.
Switchable Portals: Admin merchants can now switch between Payouts and e-commerce portals effortlessly using a new toggle. Exclusive to super-admin merchants and users with dual portal access, this feature ensures flexibility in navigation.
Payout Form Update: We've added a state list dropdown in the KYB form for payout admins. Just like choosing countries now you can select your state. This is only available in the US at the moment.
Easy KYB Process: For files that need to be uploaded during the KYB process, payout admins will see "Format not supported" for unsupported files. Plus, we'll guide you on the maximum size and format for your document uploads.
Account statuses Update: We have introduced new Verification Status and Account Status for payees in the payout admin. Whether payees are registered, active, blocked, or undergoing verification, all the details are available correctly in the payout portal.
Balance Data Update: The new balance update will now show the Available Balance, Current Balance, and Allocated Funds. You can check what these balances mean in the payout portal.
Double the Security: We now have Two-Factor Authentication (2FA) for all merchant users. It's easy to set up, and each login is now secure.
Support for multiple store URLs: Now you can set up multiple sub-stores or sub-brands, even when you have only one merchant account. The settlement will still be made to your main account.
KYB Forms Update: The KYB form is now adjusted based on your location. For non-USA countries, certain fields become optional. However, for our USA-based users, fields like EIN, SSN, NAICS, and NAICS Description are now mandatory.
Monthly statements: Payout admins now have a new monthly statement report to check all the details related to payouts.
Blocking rules update: As per this update, if the admin has blocked specific countries, you'll see them in the payout portal but you can't select or deselect them. This is to provide a clear understanding of countries we have blocked as admin and don’t want merchants to transfer funds to payees belonging to those countries.
ID Innovation: Merchant's payee ID is now called the 'Merchant Reference ID.' This change also applies to your payout reports, ensuring a clearer and more streamlined experience.
Euro Power: EUR is now supported in the InStore menu. Now, you can also add service charges and tips.
Clear as Crystal: We've revamped the payout report for our merchants. Group allocation will show all the individual allocations with the same reference ID for easy reconciliation. Individual allocations have 'Transaction Type' changed from 'Allocation' to 'Individual Allocation.
More Time to Read Error Messages: Error messages will now appear for 10 seconds so you can read them properly and understand the issue.
ForceUpdate API: We have added a new parameter ForceUpdate for our Partial Close API. By default, it's set to true, which will auto-decline refunds in partial transactions. If you set 'forceUpdate' to false, the API will let you know if a refund has been requested on the partial transaction.
Detailed Payee Insights: We've added all the important information and buttons right there - Payee's name and status, their current balance, lifetime allocations, and the reclaim option. We also added buttons for Block, remove, and even a handy 'Resend invite' option for unregistered payees.
Smart Reporting: We've given our merchant transactions report a complete update to show all the relevant information that you need to know about your transactions.
Verification details: Our Dashboard menu now has 'Verification' details. It will show all the KYB statuses you need. Once KYB is complete, you'll have the keys to other menus.
Know Your Transactions: The business name and Internal ID field have also been added to the Payouts report for comprehensive insights, fostering a deeper understanding of transfer details.
API updated! Our API has undergone significant enhancements to handle multiple payee additions and transfers. This optimization ensures a substantial increase in operational efficiency, eliminating the need for individual handling. You can now also remove, block, resend, and reclaim payees.
CSV - The Smart Way: We have added two new fields - Business Name and ID. Business Name makes it clear whether your payee is a business or not. The ID field helps you track things internally.
Unlock Payees: The new functionality empowers you to unblock payees individually, providing you with unprecedented flexibility and control.
Re-Add with Confidence: Before initiating a transfer, our system provides a comprehensive overview of re-added payees, allowing you to confirm fund transfers with confidence and convenience.
Functionality enhancement: This upgrade brings a fresh visual appeal with optimized button placements, enhanced ease in adding payees, and useful features like downloadable CSV samples. Additionally, your balance is now prominently displayed, ensuring a seamless overview of your financial status.
Actions at Your Command: The action button undergoes a significant upgrade, granting you swift access to reclaim funds, block, or unblock payees, and remove them from your Payee list. This augmentation is tailored to provide you with greater control, complete with a pop-up confirmation for decisive actions.
Transfers with Business Info: You'll now find two brand-new fields - Business Name and Internal ID. Business Name to be used if your payee is a business. The Internal ID lets you keep track of things more efficiently.
Seamless Payee Addition: You can now effortlessly add new payees with details like email, first name, last name, and label using our API.
Canceled Allocation Made Clear: Even after canceling an allocation, you retain access to download the report. Adding to the clarity, the report now distinctly marks "Canceled" in the ID column. This improvement ensures a transparent and comprehensive overview.
Blocking Rule Flexibility: Payout administrators can now adeptly manage blocking rules. This enhancement enables a thorough examination of rule status—whether active or inactive—and facilitates strategic adjustments. Activation, deactivation, or editing can be executed effortlessly, placing control firmly in your hands.
Data-Driven Decisions: Gain insights into how modifications in rules influence payee numbers. This feature ensures that adjustments are not mere changes but informed decisions, fostering precision and data-driven governance.
Errorless Fund Allocations: Avoid mistakenly allocating funds to blocked payees. This functionality is designed not only to optimize time efficiency but also to ensure seamless operations, mitigating the risk of errors.
Your Custom Transfers: When creating individual transfers, merchants can now add first names, last names, currency details, descriptors, and labels to their allocations.
Update Transfer Menu - Filter Magic: Payout admins can now add filters to the Latest Transfers in seconds. Sort by date or transfer status.
Efficient Transfer Management for Merchants: Experience the convenience of the updated Transfers menu, making it easier to manage your latest transfers.
Smart Allocation Handling: Transfers are intentionally placed on hold, ensuring a meticulous review process. Merchants can now allocate funds with a simple click after verifying their uploaded file.
New User Roles: Introducing the latest addition – Payout Admin, offering an exclusive and streamlined experience within the Payout portal.
Seamless Payee Invitations: Invite payees effortlessly! Payout admins can smoothly invite payees via email with just a few clicks. Payees receive a unique link for hassle-free access to the Payee portal.
Easily manage your payees with our intuitive UI: Managing payees got easier. Merchants can add individual payees using the "Add Payee" button. The Payee menu will show all the details of the payees.
Bulk Payee Management: Streamline operations by effortlessly adding multiple payees at once. Payout admins can efficiently manage large-scale operations through our convenient CSV import feature.
Copy and Paste Support for Email Confirmation OTP: You can now easily copy and paste the One-Time Password (OTP) from your email into the designated field during the email confirmation process, saving you time and effort.
Bug Fixes: We have resolved an issue reported by merchants where they were unable to sign up on the RocketFuel merchant portal due to long 'Full Name' and 'Business/Store Name'. This issue has been fixed, and you can now complete your registration without any limitations.
